PATIENT AND CLINIC INFO
At Hardin Orthopedics & Sports Medicine we believe that life is a sport--whether you are a traditional athlete, an occupational athlete or playing with your grandchildren in the backyard— our goal is to ‘Getcha back in the game’. Our office offers a warm atmosphere and our staff are dedicated to making each patient feel comfortable. In our lobby, you will find refreshments as well as free Wi-Fi during your short wait to see Dr. Krueger. Our philosophy is geared toward returning you to your pre-injury status, Dr. Krueger works closely with Physical and Occupational Therapist helping patients recover and return to their busy lives. We also believe in returning patients to work as soon as possible, even if it means working with restrictions--- some return to activity is better than no activity.
Please download and fill out the following applications. You will then need to print them and bring them with you to your appointment.
Michael R. Krueger MD PLLC dba Hardin Orthopedics and Sports Medicine a service of Hardin Memorial Health participates with most major insurance companies and will file all charges incurred on your behalf. In order to file promptly and accurately, an insurance card must be provided. Your insurance policy is a contract between you and your insurance carrier. Not all services are a covered benefit in all contracts. Each guarantor is responsible for knowing their plan benefit package, co-payment, co-insurance, deductible, non-covered services and restrictions. You must also know your insurance company’s provision for office visits and annual routine exams including sports physicals.
Terms of Payment – Payment is due at the time services are rendered unless other arrangements have been made in advance. This includes co-payments, co-insurances, deductibles, and non-covered services per your contractual obligation with your insurance company. Our participation agreements do not permit us to write off patient responsibility amounts.
Co-Payments - Michael R. Krueger MD PLLC dba Hardin Orthopedics and Sports Medicine is contractually obligated by your insurance company to collect your co-payment at the time of each visit.
Forms of Payment - Michael R. Krueger MD PLLC dba Hardin Orthopedics and Sports Medicine accepts cash, check, money order, VISA, MasterCard, and Discover Card. If needed, we are eager to arrange payment plans. Payment plans may be arranged individually prior to services being rendered.
Billing Process – Primary and secondary insurances are filed by our office on your behalf. Billing statements are mailed out monthly and are due in full upon receipt. Once you receive a statement, the balance is your responsibility. Please pay promptly.
Returned Checks – There will be a $25.00 service charge for all checks returned by your bank for any reason.
Form Fee – There will be a $10.00 - $25.00 fee charged for specialized forms that are filled out by the doctor (FMLA papers, camp forms, school physical forms, insurance forms, disability determination forms, medical necessity forms, pre-op forms, etc.).
Collections – Once routine billing and collection practices have failed, unpaid accounts may be forwarded to the collections agency currently used by Michael R. Krueger MD PLLC dba Hardin Orthopedics and Sports Medicine.
Overpayment – In the event of an over payment on the account a refund may be issued or applied to any outstanding balance.
Financial/Billing Questions – All questions or concerns regarding charges, billing and collections should be directed to the office manager.
We appreciate referrals from our colleagues. Hardin Orthopedic and Sports Medicine strives to provide exceptional service to our patients no matter what type of orthopedic injury they have. Here are Hardin Orthopedic and Sports Medicine we provide on field support for many local Hardin County area sports. Sports injuries can be treated quickly to help get you back in the game!
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