Marva Francis, PCA, a patient care assistant in the Progressive Care Unit. She is one of many employees that goes above and beyond to care for HMH patients.
“I like to go above and beyond to make a patient’s day,” Marva said. “It could be braiding their hair or a nice shave… it’s the little things.”
According to the most recent Press Ganey Employee Engagement Survey, 87% of staff surveyed believes HMH makes good use of their skills & abilities.
*About the Press Ganey Employee Engagement Survey:
*Each year, all HMH employees are asked to complete the Press Ganey Employee Engagement Survey. The survey responses create an understanding of employees’ overall commitment to their jobs and their perception of the healthcare system.
In 2018, eighty-five percent (85%) of HMH employees chose to participate.
Hardin Memorial Health employees ranked the healthcare system in the top 25 percent in employee engagement among more than 2,200 hospitals and healthcare systems surveyed nationwide, officials reported at the HMH Board of Trustees meeting Tuesday.
Press Ganey, the industry leader in healthcare advisors, conducted the annual survey of more than 1 million healthcare employees across the country.
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